Support for Ares: Dog Epilepsy Journal
Contact Us For questions, feedback, or issues, email us at [email protected]. We typically respond within 24 hours.
How do I log a seizure? Tap the + button at the bottom of the screen and select "Start Timer" to time an active seizure, or "Log Episode" to record one after the fact.
How do I add a medication? Go to the Meds tab, tap "Manage Medications," then tap "Add Medication." Enter the name, dosage, frequency, and schedule times.
How do dose reminders work? Enable reminders for a medication to receive notifications at its scheduled dose times. If a dose remains unlogged and follow-up reminders are enabled, another reminder is scheduled 30 minutes later. For eligible epilepsy medications, an escalation alert is scheduled two hours after the dose time when escalation alerts are enabled. Allow notifications for Ares in your iPhone settings.
What's included in Pro? Pro unlocks seizure pattern charts, medication adherence tracking, medication timeline, PDF vet reports, unlimited photo and video attachments, and trigger analysis. Free features include episode logging, medication tracking, dose reminders, and monthly trend summaries.
How do I cancel my subscription? Open Settings on your iPhone → tap your name → Subscriptions → Ares Pro → Cancel Subscription.
Will I lose my data if I delete the app? Deleting the app removes its local data. Records successfully synced to iCloud may sync back after reinstalling with the same iCloud account and iCloud enabled. Records that haven’t synced may be lost. Before deleting the app or switching phones, check that your records have synced.
How do I share a report with my vet? From the Home screen, tap "Export Vet Report," choose a date range, then tap "Generate & Share." You can send the PDF via email, AirDrop, or any sharing app.